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Antoinette Malveaux

Born March 19, 1958, in San Francisco, California, Antoinette Malveaux has spent most of her career helping others. The youngest of five children, Malveaux attended public schools in San Francisco. In 1981, she graduated with a B.A. in economics from the University of San Francisco. As part of the management track, she worked in the financial analysis and management division, specializing in international markets.
In 1985, Malveaux earned an M.B.A. from the Wharton School of Business at the University of Pennsylvania and was hired by American Express Bank as director of global marketing and strategic planning.

Malveaux left American Express in 1991 to assume the position of director of operations for the National Black M.B.A. Association. From there, she was named executive director in 1993 and was then promoted to president and CEO. Under her leadership, the National Black M.B.A. Association developed into a multinational organization and its membership tripled. She left the group in 2003 to pursue other interests, including traveling through Europe.

Malveaux is actively involved in the community, serving on the Board of Trustees of the University of San Francisco; the Better Business Bureau; and the Girl Scouts USA, Chicago chapter. She has been listed in Who's Who in American Business; received the Rainbow/PUSH Reginald Lewis Trailblazer Award and served on the Council on Graduate Minority Education.

Accession Number

A2003.198

Sex

Female

Interview Date

8/21/2003

Last Name

Malveaux

Maker Category
Marital Status

Single

Schools

Paul Revere Elementary School

Aptos Middle School

Lowell High School

University of California, San Francisco

Wharton School of the University of Pennsylvania

Paul Revere College Preparatory K-8

Speakers Bureau

Yes

Speakers Bureau Availability

Any

First Name

Antoinette

Birth City, State, Country

San Francisco

HM ID

MAL02

Speakers Bureau Honorarium

Yes - Negotiable

Favorite Season

Spring

State

California

Favorite Vacation Destination

Italy

Favorite Quote

To Whom Much Is Given, Much Is Required.

Bio Photo
Speakers Bureau Region State

Washington

Birth Date

3/19/1958

Birth Place Term
Speakers Bureau Region City

Seattle

Country

United States

Favorite Food

Ice Cream (Rocky Road)

Short Description

Association chief executive Antoinette Malveaux (1958 - ) served as the director of global marketing for American Express, and in the capacities of director, president and CEO of the National Black MBA Association.

Employment

Bank of America

American Express Bank, LTD.

National Black MBA Association

Favorite Color

Green, Purple

Timing Pairs
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DAStories

Tape: 1 Story: 1 - Slating of Antoinette Malveaux's interview

Tape: 1 Story: 2 - Antoinette Malveaux lists her favorites

Tape: 1 Story: 3 - Antoinette Malveaux describes her maternal family background

Tape: 1 Story: 4 - Antoinette Malveaux shares stories from her maternal family history

Tape: 1 Story: 5 - Antoinette Malveaux describes her mother's personality and her family's emphasis on education

Tape: 1 Story: 6 - Antoinette Malveaux describes her paternal family background

Tape: 1 Story: 7 - Antoinette Malveaux talks about how her parents met and their divorce

Tape: 1 Story: 8 - Antoinette Malveaux describes her father

Tape: 1 Story: 9 - Antoinette Malveaux names her siblings

Tape: 1 Story: 10 - Antoinette Malveaux describes her earliest childhood memory

Tape: 1 Story: 11 - Antoinette Malveaux describes the sights, sounds and smells of her childhood in San Francisco, California

Tape: 1 Story: 12 - Antoinette Malveaux recalls food from her childhood and attending the local Catholic church as a child

Tape: 1 Story: 13 - Antoinette Malveaux describes her childhood personality

Tape: 2 Story: 1 - Antoinette Malveaux lists schools she attended in San Francisco, California

Tape: 2 Story: 2 - Antoinette Malveaux explains how developing a racial consciousness affected her academic studies

Tape: 2 Story: 3 - Antoinette Malveaux talks about her educational mentors in elementary school and high school

Tape: 2 Story: 4 - Antoinette Malveaux talks about her family's civil rights activism and recalls the assassination of Reverend Dr. Martin Luther King, Jr.

Tape: 2 Story: 5 - Antoinette Malveaux talks about her experience at Lowell High School in San Francisco, California

Tape: 2 Story: 6 - Antoinette Malveaux recalls her mother's decision to teach at the University of Mississippi in Oxford, Mississippi

Tape: 2 Story: 7 - Antoinette Malveaux talks about the University of Mississippi's campus atmosphere in the 1970s

Tape: 3 Story: 1 - Antoinette Malveaux describes her experience as a college undergraduate in San Francisco, California, pt. 1

Tape: 3 Story: 2 - Antoinette Malveaux describes her experience as a college undergraduate in San Francisco, California, pt. 2

Tape: 3 Story: 3 - Antoinette Malveaux talks about her job as a student loan officer for Bank of America

Tape: 3 Story: 4 - Antoinette Malveaux explains her decision to attend the Wharton School at the University of Pennsylvania in Philadelphia, Pennsylvania

Tape: 3 Story: 5 - Antoinette Malveaux talks about her mentors and the curriculum at the Wharton School at the University of Pennsylvania

Tape: 3 Story: 6 - Antoinette Malveaux talks about working for American Express Bank after graduating from the Wharton School at the University of Pennsylvania

Tape: 3 Story: 7 - Antoinette Malveaux talks about the culture and management of American Express Bank in the late 1980s

Tape: 4 Story: 1 - Antoinette Malveaux talks about her relationship with George Carmany, chief administrative officer for American Express Bank

Tape: 4 Story: 2 - Antoinette Malveaux describes the corporate citizenship projects she worked on at American Express Bank

Tape: 4 Story: 3 - Antoinette Malveaux talks about developing a strategic plan for the National Black MBA Association and becoming executive director

Tape: 4 Story: 4 - Antoinette Malveaux talks about her work as executive director of the National Black MBA Association

Tape: 4 Story: 5 - Antoinette Malveaux talks about her successes as president and chief executive officer of the National Black MBA Association

Tape: 4 Story: 6 - Antoinette Malveaux considers the contemporary state of black entrepreneurship in America, pt. 1

Tape: 5 Story: 1 - Antoinette Malveaux considers the contemporary state of black entrepreneurship in America, pt. 2

Tape: 5 Story: 2 - Antoinette Malveaux talks about contemporary differences in black entrepreneurship between the United Kingdom and United States, pt. 1

Tape: 5 Story: 3 - Antoinette Malveaux talks about contemporary differences in black entrepreneurship between the United Kingdom and United States, pt. 2

Tape: 5 Story: 4 - Antoinette Malveaux describes her hopes and concerns for the African American community

Tape: 5 Story: 5 - Antoinette Malveaux talks about her plans for the future

Tape: 5 Story: 6 - Antoinette Malveaux reflects upon her legacy

Tape: 5 Story: 7 - Antoinette Malveaux describes how she would like to be remembered

DASession

1$1

DATape

3$4

DAStory

3$3

DATitle
Antoinette Malveaux talks about her job as a student loan officer for Bank of America
Antoinette Malveaux talks about developing a strategic plan for the National Black MBA Association and becoming executive director
Transcript
Okay, so, so you were at Bank of America?$$I was at Bank of America. I had started--when I was at univer- when I was at City College [of San Francisco, San Francisco, California], Bank of America was one of the three jobs that I had, and I quit the other two jobs and kept Bank of America. Then, when I went back to school to the University of San Francisco [San Francisco, California] I continued to work at Bank of America. By then I had gotten a promotion. I had moved forward and now I was working in the collections department collecting on credit cards as opposed to processing the payments. So, I worked there in the evenings. Again, one of the strongest, strongest and best individuals in the, in the department and while I was at University of San Francisco my supervisor had, he and I'd had a conversation and he, he was pretty good. He was always looking out for--as opportunities came up he always made sure that he would talk to employees about putting them forward. And an opportunity had come up to be a student loan officer, and he sat down and talked with me and put me forward for that position. I said yes that's something I wanna pursue, and so I became a student loan officer which was a different kind of position then. Bank of America had created a position in this, in two branches in the city where there would be students who were trained to be loan officers and their portfolio would be student loans. They would also carry the title of student relations representatives, very much a community relations representative, and we would represent the bank at college campuses and high schools, and so I would go to high schools and talk to high school students about savings accounts and credit and banking, about student loans and how to pay for your education, how to pay for cars and what you might want for yourself in life, but primarily about savings and investments and loans and then I would also manage the student loan portfolio and, and extend loans to students. And so I was a student loan officer. And so I worked and went to school.$Your involvement with the National Black MBA Association begins to grow in the early '90s [1990s] and--$$Yeah, after the late '80s [1980s] I joined, I joined in '86 [1986], late '86 [1986]. I became the chapter president in '87 [1987] of New York. I went on the board, I think it was in '89 [1989] and, and then came to a crossroads, and I had when I came to the board I was asked because of my background in strategic planning I was asked to take the organization through a strategic planning process. And up to that point, they hadn't had--they hadn't had anybody or too many people that I was aware of who, who was involved in strategic planning, who had discipline in strategic planning or experience in strategic planning, and you typically that's one of those parts of corporate America you typically didn't find African Americans in. You might have your little ghettos, but you, you typically didn't find them there. So, I took the, created a committee and, a strategic planning committee and my committee and I took the organization through a strategic planning process, and we took them through a process from start to finish, so we extended the process into--after we finished with the strategic plan got them into business planning and action planning so that we could really make sure that the, the plan was not just a piece of paper, it was not just something that we could hold up and say okay we got a plan, but we wanted to keep driving the discipline into the organization so that we could really focus and--on what it was we wanted to do and we could understand what it was going to take to do what we wanted to do, so we weren't as much of an organization that was full of talk, but one that could move to action. And when we got to the end of that process, we did some visioning with the executive committee, worked with a gentleman by the name of Horace Smith [ph.] who was an advisor to the group and he, he worked with me to do some visioning and with the executive committee and get them to a place of decision-making around what we were going to do with this plan and how we were going to take this plan forward. And so the decision was made that the organization would change, that it would build its own management capability. At that point, we had a lot of outsourcing managed by an association management firms and had just begun to bring some things in house and so they made a decision to hire an executive director, and they asked me and another person if we would do that and the other person decided--we were supposed to go in together--the person decided that he couldn't do it. He had a family, I didn't. The organization could not meet his expectation and his needs in terms of what he needed for his family. You know, I was either young and dumb or I had the angel sitting on my shoulder and I made the decision to go forth and, and it took us, but it took us about a year and a half to get through that dialogue and that discussion and get to that decision that I would leave corporate America and come head the National Black MBA Association.$$Okay.$$But by the time that I had made that decision, George Carmany had left the bank [American Express Bank, New York, New York]. He was still with American Express; he had gone to another division of American Express in Boston [Massachusetts]. He had asked if I wanted to go, I said no. I was not interested in moving to Boston, and I wanted something different and this opportunity came, so I was at a crossroads and this was the opportunity that was put before for me at the time that, you know, things were moving. You know, they were moving at parallel paths and then they went like that and so.